Effective Date: March 18, 2026

Welcome to Pastalicious! By placing an order with us—whether through our website pastaliciousja.com, in-store, or via delivery—you agree to be bound by the following Terms of Service.

1. Our Services

• Online Orders: Online ordering is available through our official website system. By placing an order online, you agree to provide accurate contact and delivery information.
• In-Store Orders: You may purchase items directly at our physical location.
• Delivery: Orders may be delivered via third-party delivery providers. Pastalicious is not responsible for delays, damages, or issues once the order has been handed over to the delivery provider.

2. Order Confirmation

• All orders are confirmed directly by Pastalicious once received.
• Please review your order confirmation carefully. If there are any discrepancies, contact us immediately at pastaliciousja@gmail.com.

3. Payments

• Payments for online orders are processed securely through our integrated payment gateways.
• In-store payments may be made by cash, debit, or credit card.
• Full payment is required at the time the order is placed.

4. Cancellations & Refunds

• Online Orders: Orders may only be cancelled if food preparation has not yet begun. Once preparation starts, the order cannot be cancelled.
• In-Store Purchases: All in-store sales are final.
• Refunds: If a refund is approved, it will be processed through the original payment method used.

5. Menu & Pricing

• Pastalicious reserves the right to change menu items and pricing at any time without prior notice.
• Images displayed on pastaliciousja.com are for illustrative purposes only; actual products may vary in appearance.

6. Third-Party Services

• We may use third-party platforms for payment processing and delivery. While we partner with reputable providers, Pastalicious is not liable for issues, technical errors, or delivery delays caused by these third-party services.

7. Allergies & Food Safety

• Customers are responsible for informing Pastalicious of any food allergies or specific dietary restrictions before placing an order.
• While we take extreme care in food preparation, we cannot guarantee the complete absence of allergens in our kitchen environment.

8. Limitation of Liability

• Pastalicious shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or the consumption of our products, including issues caused by third-party delivery services.

9. Governing Law

• These Terms of Service are governed by and construed in accordance with the laws of Jamaica.

10. Contact Us

For any questions regarding your order or these terms, please contact us:

Pastalicious Shop #8, Shoppes at Southdale,

1 South Ave, Kingston, Jamaica

Email: pastaliciousja@gmail.com

Website: pastaliciousja.com